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All Academic Affairs policies apply to all students at all locations (i.e. sites, regional campuses, main campus).
Jacksonville, FL Campus
Applicable Programs
The Bachelor of Ministerial Leadership program is the only applicable program to the Jacksonville, FL campus.
Albuquerque, New Mexico
Policies on Refund, Tuition, and Cooling Off Period
Payment of Tuition and Fees; Refunds of Tuition and Fees:
New Mexico state regulations only apply to students enrolling at the New Mexico extension sites.
A. Cooling off period. Any student signing an enrollment agreement or making an initial deposit or
payment toward tuition and fees of the institution shall be entitled to a cooling off period of at least three work days from the date of agreement or payment or from the date that the student first visits the institution, whichever is later. During the cooling off period the agreement can be withdrawn and all payments shall be refunded. Evidence of personal appearance at the institution or deposit of a written statement of withdrawal for delivery by mail or other means shall be deemed as meeting the terms of the cooling off period.
B. Refunds prior to commencing instruction. Following the cooling off period but prior to the
beginning of instruction, a student may withdraw from enrollment, effective upon personal appearance at the institution or deposit of a written statement of withdrawal for delivery by mail or other means, and the institution shall be entitled to retain no more than $100 or 5% in tuition or fees, whichever is less, as registration charges.
(1) In the case of students enrolling for non-traditional instruction, a student may withdraw from enrollment following the cooling off period, prior to submission by the student of any lesson materials and effective upon deposit of a written statement of withdrawal for delivery by mail or other means, and the institution shall be entitled to retain no more than $100 or 5% in tuition or fees, whichever is less, as registration charges or an alternative amount that the institution can demonstrate to have been expended in preparation for that particular student’s enrollment.
(2) Upon request by a student or by the department, the institution shall provide an accounting for such amounts retained under this standard within five work days.
C. Refunds following commencement of instruction. An institution licensed by the department shall adhere to either the following tuition refund schedule or to a schedule established by the institution’s accrediting body and recognized by the U.S. department of education. Exceptions may be made on a case by case basis by the department or its designee.
D. A student may withdraw after beginning instruction or submitting lesson materials, effective upon appearance at the institution or deposit of a written statement of withdrawal for delivery by mail or other means. In accordance with the most recent U.S. department of education guidelines, the institution shall be entitled to retain, as registration charges, no more than $100 or 5% of tuition and fees, whichever is less. Additionally, institutions are eligible to retain tuition and fees earned and state gross receipts taxes at a pro-rata amount according to the following schedule, as outlined by the U.S. department of education:
Date of student Portion of tuition
withdrawal as a % and fees obligated
of the enrollment and paid that are
period for which the eligible to be retained
student was obligated by the institution
____________________ ____________________
On 1st class day 0%
After 1st day; within 10% 10%
After 10%; within 25% 50%
After 25%; within 50% 75%
50% or thereafter 100%
E. “Enrollment period for which the student was obligated” means a quarter, semester, or other term of instruction followed by the institution which the student has begun and for which the student has agreed to pay tuition.
F. Tuition/fee refunds must be made within 30 calendar days of the institution receiving written
notice of a student’s withdrawal or of the institution terminating enrollment of the student, whichever is earlier.
G. Upon request by a student or the department, the institution shall provide an accounting for such amounts retained under this standard within five workdays.
H. The institution’s payment and refund policies shall be clearly articulated in the institution’s catalog and as part of all enrollment agreements.
I. Tuition and fee charges shall be the same for all students admitted to a given program for a given term of instruction. An institution may not discount its tuition and fees charged to individual students as an incentive to quick enrollment or early payment. An institution may negotiate special rates with business, industrial, governmental, or similar groups for group training programs and may establish special rates for students who transfer between programs. An institution may charge a reasonable fee associated with deferred or time payment plans.
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