May 06, 2024  
2021-2022 Southeastern University - Unrestricted Education Catalog 
    
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2021-2022 Southeastern University - Unrestricted Education Catalog [ARCHIVED CATALOG]

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LDRS 5313 - NEGOTIATION AND CONFLICT MANAGEMENT

Complex relationships and flat organizational hierarchies require leaders to master negotiation skills and be able to implement them to manage interpersonal and inter-organizational conflict. Nearly every transaction with another person involves some type of negotiation. This course equips students to develop their perception, persuasion, analytical thinking, and interpersonal skills to build agreement and to manage relationship break-down. Students will learn negotiation and conflict management theory, processes, strategies, and related ethical considerations. Specific topics addressed include investigation, mediation, arbitration, multicultural contexts, personality conflicts, crisis planning, and developing enduring system-wide solutions.

Prerequisites & Notes
None

Credits: 3


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